[SGVHAK] [SGVLUG] new DSL configuration

[Shang-Lin Chen]

When I signed up for DSLExtreme Fusion, they wanted to know if I had ever
had AT&T U-Verse. I think they do something that makes it difficult to go
back to a regular phone/DSL service. I don't know about impossible.

Last year, a condo that my parents rented for a month in Florida had AT&T
U-Verse, and the Internet service just wasn't working even after AT&T sent
a technician. This year, the same condo is now back on cable.

Shang-Lin


On Sat, Jan 11, 2014 at 12:58 PM, Eric Wong <ewong3 at gmail.com> wrote:

> Thanks all, for your feedback.
>
> When I prequalified for Fusion on their website, it said I could get up to
> 5Mbps.  When I used a relative's info, it said up to 10Mbps. So looks like
> my area still gets sub-par DSL speeds.
>
> My cable internet contract is up, with the requisite price increase, so
> I'm looking into what broadband would be best now.  I'm considering DSL
> Extreme Fusion, regular DSL from DSLExtreme or AT&T, AT&T U-verse or trying
> to get a better price from current cable internet provider.
>
> If I get AT&T U-verse, anyone know if they do something such that it's
> difficult/impossible to go back to regular phone/DSL service?
>
>
> On Fri, Jan 10, 2014 at 9:23 PM, Claude Felizardo <cafelizardo at gmail.com>wrote:
>
>> I've been very happy with DSLExtreme Fusion.
>>
>> I had originally started with Pacbel DSL at 1.5 Mb down, 768 Kb up.
>> Over the years I would upgrade to a faster speed eventually topping
>> out at their max DSL speed and started getting calls for Uverse.  AT&T
>> was capping me at 5 Mb down and 768Kb up.  I am about 5 blocks from
>> the Arcadia CO but at the end of a dead street in Monrovia so I'm not
>> sure of actual cable distance.
>>
>> After switching to DSLExtreme, I was initially getting 4-6 Mb down and
>> 1 Mb up but after letting it run a few days or weeks it got better.
>> I just checked and I'm getting 8052 Kb down and 892 Kb up.  I can dial
>> 611 from home and use the IVR menu and  query or toggle between Annex
>> A download priority and Annex M or upload priority.  With Upload
>> priority, I think I usually get 3-5 Mb down and like 2-3 Mb up.  I
>> change as needed.
>>
>> Now when I first signed up DSLExtreme last Oct, they went ahead and
>> sent me a Comtrend modem because I was told that the 2-wire modem I
>> had wasn't supported.  It actually worked but didn't support Annex M
>> but the speed wasn't much better.  I also disabled bridge mode in the
>> Comtrend so I could use the built-in router but it seemed like the
>> Internet connection was dropping almost daily.  Their modem also
>> didn't provide WiFi so I ordered a separate router (TP-Link WDR3600
>> with dual antennas) and the number of dropped connections has
>> decreased noticeably.  Maybe once a week but it usually comes back
>> within a few minutes so it might be a DHCP timeout.  Only problem now
>> is with bridge mode enabled, I can't check the connection speed by
>> pointing my browser at the device.  I have to dial 611.
>>
>> Oh, installation was fairly painless.  They just had to swap my
>> wire-pair to a different rack in the CO I believe. I was already wired
>> for full DSL so I didn't need to install splitters everywhere.  Phone
>> service was down maybe an hour if that.  Internet took a little longer
>> but I believe it was working that night.
>>
>> Claude
>>
>>
>> On Fri, Jan 10, 2014 at 11:43 AM, Eric Wong <ewong3 at gmail.com> wrote:
>> > I'm thinking of getting DSLExtreme Fusion.  Could I get an update on
>> your
>> > experience with them?  Whereabouts are you located?
>> >
>> > I currently have Charter cable internet.  Before, I had AT&T and
>> DSLExtreme
>> > regular DSL for years and never got much more than 500 Mbps where I'm at
>> > (near Arcadia library) so I always just got the the lowest 768/384 plan.
>> > Would DSLExtreme Fusion on the Sonic network have different CO/network
>> and
>> > could maybe work better (or worse) for me?
>> >
>>
>>
>
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